Fresh Fragrance Collection SA – Terms & Conditions
1. Introduction
Welcome to Fresh Fragrance Collection SA. By purchasing our products or using our services, you agree to the terms and conditions outlined below. These terms apply to all customers, visitors, and users of our business.
2. Products
We specialize in oil-based perfumes and fragrance products.
All products are subject to availability.
We reserve the right to discontinue or modify products without prior notice.
While we strive for consistency, fragrance notes may vary slightly due to ingredient sourcing.
3. Pricing
All prices are listed in South African Rand (ZAR).
Prices are subject to change without notice.
We are not responsible for pricing errors, but we will inform customers before processing affected orders.
4. Orders & Payments
Orders are confirmed only after full payment is received.
We accept approved payment methods (e.g., EFT, card payments, or other listed options).
Fresh Fragrance Collection SA reserves the right to cancel or refuse any order at our discretion.
5. Shipping & Delivery
Delivery times are estimates and may vary depending on location and courier services.
We are not liable for delays caused by third-party couriers.
Customers are responsible for providing accurate delivery information.
Risk passes to the customer upon delivery.
6. Returns & Exchanges
Due to the nature of fragrance products, returns are only accepted for defective or incorrect items.
Customers must report issues within 48 hours of receiving the order.
Items must be unused and in original packaging.
Approved returns may be exchanged or refunded at our discretion.
7. Allergies & Product Use
Our perfumes are oil-based and may contain ingredients that could cause allergic reactions.
Customers are advised to perform a patch test before full use.
Fresh Fragrance Collection SA is not liable for any adverse reactions.
8. Intellectual Property
All branding, product names, logos, and content belong to Fresh Fragrance Collection SA.
No content may be copied, reproduced, or distributed without written permission.
9. Limitation of Liability
We are not responsible for indirect, incidental, or consequential damages arising from product use.
Our liability is limited to the purchase price of the product.
10. Privacy Policy
Customer information is kept confidential and used only for order processing and communication.
We do not share personal information with third parties without consent, except where required by law.
11. Governing Law
These terms are governed by the laws of South Africa.
Any disputes will be handled within the appropriate South African legal jurisdiction.
12. Amendments
Fresh Fragrance Collection SA reserves the right to update these terms at any time.
Continued use of our services constitutes acceptance of any changes.
13. Contact Information
For any questions or concerns, please contact us:
Email: Freshfragrancecollection@gmail.com
Phone/WhatsApp: 0613699795
Location: South Africa
