TERMS OF SERVICE
Fresh Fragrance Collections SA (Oil-Based Perfume Company)
Effective Date: 30 April 2026
Welcome to Fresh Fragrance Collections SA. These Terms of Service (“Terms”) govern your access to and use of our products, services, and website. By purchasing from or engaging with our business, you agree to be bound by these Terms.
1. Overview
Fresh Fragrance Collections SA specializes in the sale of oil-based perfumes. These Terms apply to all customers, visitors, and users of our services.
2. Products & Descriptions
We strive to ensure that all product descriptions, images, and pricing are accurate. However:
• Slight variations in fragrance, color, or packaging may occur.
• Oil-based perfumes may react differently depending on individual skin chemistry.
• We reserve the right to modify or discontinue products at any time without prior notice.
3. Pricing & Payments
• All prices are listed in South African Rand (ZAR) unless otherwise stated.
• Prices are subject to change without notice.
• Payment must be made in full before orders are processed.
• We accept approved payment methods as indicated at checkout.
4. Orders & Acceptance
• All orders are subject to acceptance and availability.
• We reserve the right to cancel or refuse any order for any reason, including suspected fraud or pricing errors.
• Once an order is confirmed, changes may not be guaranteed.
5. Shipping & Delivery
• Delivery times are estimates and may vary depending on location and courier services.
• Fresh Fragrance Collections SA is not responsible for delays caused by third-party couriers.
• Risk of loss passes to the customer upon dispatch.
6. Returns & Refunds
Due to the nature of our products:
• Returns are only accepted for defective, damaged, or incorrect items.
• Claims must be made within [2] days of receiving the order.
• Items must be unused and in original packaging.
• Refunds or replacements are issued at our discretion.
7. Allergies & Skin Reactions
• Customers are advised to perform a patch test before full use.
• We are not liable for allergic reactions or misuse of products.
• Discontinue use immediately if irritation occurs.
8. Intellectual Property
All content, including logos, product names, descriptions, and branding, is the property of Fresh Fragrance Collections SA and may not be used or reproduced without permission.
9. Limitation of Liability
To the fullest extent permitted by law:
• We shall not be liable for indirect, incidental, or consequential damages.
• Our total liability shall not exceed the amount paid for the product purchased.
10. Privacy
We respect your privacy and handle personal information in accordance with applicable data protection laws. Customer information will not be sold or shared without consent, except as required to fulfill orders.
11. User Conduct
You agree not to:
• Use our services for unlawful purposes
• Provide false or misleading information
• Interfere with the operation or security of our business
12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of our services constitutes acceptance of any changes.
13. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts.
14. Contact Information
For questions, complaints, or support, please contact us at:
Email: freshfragrancecollection@gmail.com
Phone: +27 61 369 9795
By purchasing from Fresh Fragrance Collections SA, you acknowledge that you have read, understood, and agreed to these Terms of Service.
